HOW TO FILE A CLAIM AFTER A DISASTER
We help homeowners, business owners, and communities rebuild and restore properties and offer support with your insurance claims.
Dealing with a disaster can be stressful and overwhelming. Whether the nature of the loss is a result of water, fire, or mold, you are left to figure out what are the next steps and how to proceed. It’s normal to have many questions running through your mind:
- Does my insurance cover the damage?
- Will my insurance cover the cost to repair the damage?
- Do I need to itemize all of my belongings?
- Do I need to document everything in pictures?
Contracting a disaster relief company is the best way to take the stress off of yourself in this difficult situation. Service Plus is here to serve you!
We provide complete and comprehensive restoration services and loss management to residential and commercial properties. Our IICRC certified specialists use the latest technology and will guide you through the entire process. We will assess the situation and gather evidence. We use the same system insurance companies use, Xactimate, to work with your insurance every step of the way from start to finish. Our goal is that you will get the best result from your insurance claim with our expert guide.
24/7 EMERGENCY RESPONSE
Easy as 1-2-3/Steps to guide you through your insurance claim process:
Step 1:
Self-care! If you’ve every been on an airplane before you know oh too well that we are asked by the flight attendants, ” in the event of an emergency, place the oxygen mask on yourself first”. This same rule applies in a disaster as a result of fire, water or mold damage. It is imperative that you ensure that you and everyone is safe and out of immediate harm. Your first thoughts may be to go to directly to your home and possessions but those things can wait and be replaced. Your safety and the safety of others is first priority.
Step 2: Call our 24/7 emergency response line.
Homeowners and businesses typically want to call their insurance immediately after a disaster happens. While it is important to call your insurance company in a timely manner, there are some good reasons why calling us first is a better option.
We are your insurance experts. Our damage assessment provides you with valuable information on how to assist you in determining how to proceed and keeping your best interest in mind.
Step 3: Only If Necessary, Call Insurance





Our specialists will remove the contaminated water and materials, treat the area with a sanitizing solution, and perform Service Plus Restoration test to check for cleanliness. Then they will work on drying the property and reducing humidity by identifying and releasing the trapped moisture. Our team will pay special attention to house insulation, plasterboard, and spaces behind the fitted kitchen furniture.
Once a water leak starts, the size of the initial leak does not matter – it can quickly escalate, causing unseen water damage. This needs to be dealt with as quickly as possible to limit the effects that it will have on your property.
We use chemical tests and moisture detection equipment to determine the source of water as well as hidden problems such as mold, rot, structural damage, and the risk of fire. Water is quickly absorbed by porous materials, so it is easy to miss the potential secondary damage. Hire home restoration services to minimize the deterioration of your property!
